AlayaCare App: 1-Quick Review for Nurses

Posted: March 16, 2023

Recent edit: Nov 4, 2024

The following info is based on the latest version of the AlayaCare app currently in use at Milestones in Home Care.

(Version 2.53.2 on Android’s Play Store = Version 2.5x.x on the Apple App Store, as of November 2024)

These updates include a change to the view of a patient’s chart, including the places nurses need to tap to open a new note, and access information about a patient’s care history through the shift.

Signing into the app

Enter your email address and password to sign-into the app.

You use your own email address and a private, unique password to login to the AlayaCare system using the app.

You can sign-in or login at any time, even when you’re not immediately scheduled.

Signing in is NOT the same as Clocking-in, but you must be signed into the app in order to clock in or clock out.

Sign in to see your scheduled shifts, both recent or upcoming, and to complete any notes saved to draft, or to update a patient’s medication administration.

If you only see a password field, then someone is already logged into the tablet. It could be you, if you’re on a long shift and you’re coming back to update the patients chart.

But, if you are just starting your shift, then the previous nurse did not logout and you must do so for them.

Click the Logout button and continue past the warning sign of possible data loss.
(Nurses will not be held responsible for another nurses data loss if the correct signout from the app does not happen.)

Finding your shift

• Once signed into the app, you will be brought to the current day on your schedule, and you will see any assigned shifts for the current day.
• Shifts appear in rows, as rectangular blocks that run from edge to edge on the app. Tap/click anywhere along that block to enter the shift (you have not clocked in yet, but you will see the details of the shift, including basic patient information).
• To access any other shift, swipe right or left in the area just below the rectangular shift block to move to the next or previous days on the calendar. Once you are on the day of the shift you need to edit, you can enter the chart by tapping on that day’s listed shift.

Clocking into your shift

Once you are clicked into your shift, a “CLOCK IN” button appears at the bottom of the screen while a green clock appears in the upper right corner of the app. — Click or tap either button or icon to clock in.
• Nurses should make every attempt to clock in as soon as they arrive at a patient’s home or meeitng locatoin.
• Nurses should not clock in if they simply want to update a nursing documentation note following their shift.

Finding and Opening the Nurses Note

Tasks for your shift are embedded in the “Care” section of the patient’s app.

Forms, secondary/recurring Vitals & Medications are all part of Care Delivery

Tap/click on Forms, then tap/click on Add a Form to see the list of available forms…

Click on Nurses Note to begin documenting your patient care throughout the shift.

• ~~ Only select Nurses Note ONCE each shift…

Tablets & Android phones: Use the arrow in the upper left corner to step backward through the app.

If you are editing a note, tapping the arrow will exit the Note and prompt you to save the form as a draft. Later it will prompt you to update the changes, after the first save.

~~ Once a note is started, it must be saved to DRAFT or with UPDATES throughout the shift. Failure to SAVE DRAFT & subsequent SAVE UPDATES could cause the note to be lost. If it isn’t saved, it isn’t able to be retrieved.

Regularly exit the nurses note editing & save it to draft; reopening it for more edits during the shift. Continue this cycle of open&edit, then exit&save/update til the end of your shift…

Only click SUBMIT to completely lock your note from further editing, and to route the note to your supervisor when your shift is coming to a close.

Please report all issues and odd behavior of the app to Paul Nocera & Jayson Flock at Milestones. Click here to email Paul and Jayson from your smart device.